Support Speed
I just joined with the 30 user monthly subscription.Does anyone have feedback and a time frame for support tickets to be actioned by paying clients .
I logged one , but not had a response and have 16 members of our group waiting
Seong Bae wrote 6 days ago
Hi Bryon,
My apologies for delayed responses. For paying members, we should respond much faster.
We are working on improving our responsiveness.
Seong
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