Here is what we have done in my group. For "repeat" business for the same person, we just have them go back to the initial referral and then add in additional "Revenue Received" to that same referral. It will show up as comulative on the main page and yet, when you do a report and check any $$ statistics, it will show up for the time frame of when the money was entered. Does this make sense? As for tracking business for someone NOT on the CF App. I have recommended that this be a feature, as it will show strength of the group. You CAN add them as a "contact" in your own system. This way you can see who you are referring to. This can also have them sign up for chamberforge on their own (I think when you add them, they get a notice to set up an account). This is FREE for that person to join and use the features of CF. The only thing in my understanding that does NOT "work" (per se) is that there are no "reports" since you and this other person are not part of a "group" and thus I think reports are not available. Though for the value of knowing who your referral partners ARE... this is an easy and free way to connect with them and not need to have them in your "group" per se. This (I think) could also be used if a person leaves your group and you still want to refer to them. They SHOULD be in your "contacts" and thus you can send them referrals and they will get the emails and updates about that referral. I hope this helps.